We cannot discuss the record of another patient with you unless there is clear consent to do so. This means we need written evidence they are happy for you to discuss their record, or their consent for an immediate telephone call (but only for the duration of the call). If you need to add consent for someone to discuss your record, please fill in the form below or speak with reception to get a paper copy. We can also take a letter, as long as it has your details, the date written and the details of the person you’re consenting to given access to.
As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.
To request proxy access:
- collect a proxy access form from reception during opening times
Linked profiles in your NHS account
Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.
The NHS website has information about using linked profiles to access services for someone else.