Collecting your prescription
Any patient living within this radius will have to collect their prescription from the pharmacy in Newent or a pharmacy of their choice. Day Lewis pharmacy can be contacted on 01531 820 443.
Dispensary
You will only be allowed to collect your medication from our dispensary if you live outside a 1-mile radius of the practice. This is due to the current legal rules on GP dispensaries and is out of our control.
Opening hours
The surgery dispensary is open Monday to Friday 8:30am 1pm and 2pm to 6pm.
Contacting the dispensary
In order to provide you with a safe and efficient service, you can call the dispensary on 01531 822338 for urgent medication queries only. Telephone services are available from 9:30am to 10:30am and 2pm to 3pm only.
This line is not for repeat medication requests.
You can usually collect your prescription 4 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at any pharmacy that accepts repeat prescriptions
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystmOnline
You do not have to use your repeat slip if you do not have one. Write your details (name, date of birth and address) on some paper with the details of the medication you would like to order (name and dosage) and the date of the order, and we can use this as the repeat request.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. Many reviews can be completed without you needing to attend the practice. If we do need you to come to the practice, we will contact to request you book an appointment with the appropriate clinician.
Please note reception are unable to deal with medication enquiries.
Prescription charges
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
View the cost of prescriptions by visiting NHS: prescription charges.
You can also find out if you are entitled to free prescriptions by visiting NHS: who can get free prescriptions.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.