Opening times

If you have a non-urgent health problem but are unable to attend at these times, please ask the receptionist for a telephone consultation with your GP to see if a suitable appointment can be made.

Dispensary

Opening hours

The surgery dispensary is open Monday to Friday 8:30am 1pm and 2pm to 6pm.

Contacting the dispensary

In order to provide you with a safe and efficient service, you can call the dispensary on 01531 822338 for urgent medication queries only. Telephone services are available from 9:30am to 10:30am and 2pm to 3pm only.

This line is not for repeat medication requests.

Enhanced access

ice nurse appointments across our primary care network (PCN):

• Staunton and Corse Surgery
• Newent Doctors Practice
• Mythe Medical Practice, Tewkesbury
• Church Street Medical Practice, Tewkesbury
• West Cheltenham Medical, Cheltenham

You will be able to make an appointment Monday to Friday 6:30pm to 8pm and Saturday 9am to 1pm at one of the practices above, while Saturday afternoon appointments will also be available in Gloucester.

Newent Doctors Practice are offering appointments every Thursday evening and some Fridays, 6:30pm to 8pm and some Saturdays 8:30am to 12:30pm.

Appointments are pre-bookable through the practice but please note there is no telephone access to the surgeries after 6:30pm Monday to Friday or at weekends when the countywide out of hours service will take over.

To provide the highest quality of care under this enhanced access offer, our five PCN practices have entered into a data sharing agreement which ensures confidentiality and information governance. This means that your personal medical information will only be available to the consulting clinician and will automatically be recorded in your own medical records if you are registered at another practice in the PCN. To find out more about PCNs, please watch this video from NHS England, while you’ll find our TWNS PCN page on Facebook.

Surgery closures

The practice may close for up to 9 afternoons during the year for staff training. Advanced notice of these closures will be displayed on the website and at the main entrance to the practice.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

If you have a very urgent medical problem between 8am and 8:30am on a weekday, and do not feel that you can wait until 8:30am when the surgery opens, you can call 01452 229143. You will be asked some basic questions about who you are and the nature of the problem by a messaging service operator. This information will then be sent through the duty doctor’s pager, and he/she will call you back as soon as possible.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.